Why was my subscription order processed?Updated 10 days ago
Starting a subscription is simple. When selecting Subscribe & Save on a product page or at checkout, you’ll be asked to choose your preferred delivery frequency (every 14, 30, 60 or 90 days). You’ll also receive up to 20% off, along with a complimentary gift on your first order.
Once your subscription is active, it will automatically renew based on your selected schedule.
To give you time to make any changes, we send an Upcoming Order email three days before your next order is processed. This is your reminder to review your subscription and make any updates if needed.
If you’d like to reschedule, skip, swap or cancel your subscription, we require at least three business days before your next processing date.
If you happen to miss this window, our team will always do their best to help. Simply reach out to us at [email protected], and we’ll see what we can do to support you.