Shipping informationUpdated 10 days ago
Do you ship to my area?
You can see all of the places we ship to in each market, here:
Vida Glow AU & NZ (Ships to Australia, New Zealand, China, Hong Kong, Indonesia, Japan, Macao, Malaysia, Philippines, Singapore, Taiwan, Thailand)
Vida Glow US (United States of America, Africa, South America, Central America)
Vida Glow UK (United Kingdom, Canada)
Vida Glow EU (Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Moldova, Republic of, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom, Aland Islands, Bouvet Island, Vatican City State, San Marino)
How long will my order take?
All orders are shipped via the local shipping providers. Please allow 48 hours for your order to be processed. During sale and Christmas periods, please allow additional time for your order to be processed. Please be aware that online orders are not processed over weekends or on public holidays. Full tracking details will be sent to customers when shipped.
How much does delivery cost?
This depends on the area you are in. You can see the cost based on your regions, here:
All customers are responsible for any import customs, duty or taxes. Given our warehouse locations, customers in the US, UK & Australia need not worry about customs as we ship using domestic mail to these locations.
I want to ship my products back to you
Please refer to our return policy and contact our team at [email protected].
If your return is accepted by our Customer Service team, please note that any shipping costs incurred will be the responsibility of the customer for change of mind.